SMTP timeouts & email virus checks
A business customer rings with an odd outlook email problem: it keeps resending emails (multiple times)… which make the company look unprofessional to the recipient. I do my usual badware & virus...
View ArticleExchange server (is more complicated than I thought)
A customer needed some help with microsoft outlook (receiving emails but not able to send). He has a new laptop & the wife has an older laptop. Once I get there, it starts looking a lot more...
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CD in the floppy drive!
A new customer calls, saying he is trying to connect to the internet, but the disk is stuck in the drive. When I get there, he points to the floppy drive and says he put the disk into the drive, but he...
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A guide to picking an internet service provider
Although there are several options available for types of internet connection, the truth is that there is not all that much to consider to get the basics right and make sure you get a suitable plan...
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Great ADSL internet plans
This one will only apply to people who live in Australia. I don’t often advertise goods and services for other companies, but after 7 years with the same ISP, and having helped many people with...
View ArticleISP tech support sometimes makes things worse
A lady had just moved into a new home… got her phones, internet, and cable TV working, with the help of a TV tech He was even nice enough to install an ADSL filter to get her internet going. After...
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